About Me

About Me Image

Always Learning, Always Growing

I recently graduated from Munster Technological University with a Bachelor's Honours Degree in Business Information Systems. My work experience is quite diverse, covering roles in production, customer service, and general operations. I've also had the chance to lead teams, handle customer inquiries and complaints, and take care of equipment.

I am well-versed in following company policies and procedures and am committed to delivering high-quality work. I am excited to apply the knowledge and skills I gained in university to a challenging role where I can make a positive difference. I am experienced in using Microsoft Office tools like Excel, PowerPoint, and Word, and I'm comfortable with Data Analysis using RStudio and Tableau. I also have some familiarity with programming languages like HTML, CSS, SQL, PHP, JavaScript, and C#. I'm eager to keep learning and be part of a field that values growth and personal development.

If you would like to get in touch, please email me or message me on LinkedIn!

Work Experience

Job 2

Project Administrator

2023-Present

In my role as a Project Administrator at PFH Technology Group, I collaborate closely with the Health, Safety, and Environment (HSE) team. My primary focus is on delivering exceptional customer service, ensuring prompt and comprehensive support for both clients and team members. Leveraging advanced Excel skills, I am dedicated to the preparation and maintenance of spreadsheets, contributing to efficient data management and streamlined reporting processes. I thrive in a dynamic environment, seamlessly performing various ad hoc duties as needed, showcasing flexibility and adaptability to contribute to the overall success of the team and project objectives.

Job 2

Production Associate

2022-2023

Here at Depuy Synthes, I produce products to the highest standards following set procedures. I ensure my work environment is in keeping with the company's 5S standard. I operate foundry robots following the company's standard work schedules and perform 100% checks on all products using equipment such as height gauges. I record all completed procedures on the company's Operations Management Systems. I perform all tasks in a Lean Manufacturing Environment.

Job 1

Supervisor

2019-2022

Working with Omniplex Cinemas, I was tasked with training new staff members on company policies, procedures, and customer service standards. I monitored the daily operations of the cinema, including managing staff, handling customer inquiries and complaints, and ensured that the facility was clean and well-maintained at all times. I prepared and served food and drinks from the concession stand, following all relevant health and safety guidelines while suggesting additional products or upsell items to customers. I maintained and repaired cinema equipment, including projection and sound systems, seating, and other infrastructure.